Shipping Policies

Singapore orders, will be done via Singpost. Visit www.singpost.com with the given tracking code to track the status of your item.

Kindly note that some of our item (especially Abaya) weight heavier than normal posting charges.

W.i.e 4th November 2012, All items purchased with Putri Gallery shall be under Registered Mail with Singpost. 

Registered Mail: 

    • Free Shipping for item bought $100 and above
    • Lightweight item is $3.50 Flat (with item weight less than 0.3kg) 
    • Register Mail A $5.50 (item weight from 0.3kg to 0.5kg)
    • Register Mail B $8.00 (item weight from 0.5kg to 1.0kg)
    • Register Mail C $10.00 (item weight from 1.0kg to 2.0kg)

** Putri Gallery shall not held responsible for any loss of item by the courier, and are not liable to make any refunds for loss of item by the courier company. Tracking code shall be given to customers via email once shipped.

How long does it takes for me to receive my item?

You will receive your orders within 3-5 workings days upon payment received within 48 hours of purchase not inclusive of Public Holiday.

Customers are required to make Full payment before the actual day of Mail Day. No payment from the grace period will result to Cancellation of Orders.

IMPORTANT

Any unpaid payment will be a cancelled order.

How can I track my orders?

Tracking code will be given once item have been shipped

Exchange or Returns

No returns for cash refunds are allowed

No exchange/refund once item and receipt have been received. Unless granted approval by the Management In Charge.

Can i sent to a different address, once i have check out?

No, We will only mail based on the mailing address that have been stated during the checkout. Strictly no alternative address or PO box.

Currencies

All currencies will be base on Singapore Dollar.

Reservations?

Strictly no reservations are allowed.

SELF COLLECTION:

All payments has to be made before collecting your items. Self-Collection time will be Every Monday from 8-9pm. Customers are to inform us via Whatsapp least two days before collection.

Collection venue will be strictly at Seletar Mall, nearest LRT, Fernvale LRT.

Can I receive my item early as i need it urgently?

As our website are available online 24/7, customers are required to make their own necessary arrangement to purchase it earlier before the required date at the convenience of their own time. PG are not liable to commit for any urgent request of orders should customer insist to receive the item urgently.

Pre Order?

No pre order is required. All item selling at www.putrigallery.com and in albums are in stocks unless otherwise stated. 

Disclaimer

From time to time there may be information on Putri Gallery that contains typographical errors,human errors, inaccuracies, or omissions that may relate to product descriptions, pricing, availability and other information. 

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

By making purchases on www.putrigallery.com or via Facebook one way or another, you are thus agreeable to all the conditions above as mention on our policies.